Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
I am NOT responsible for lost or damaged packages. Most packages shipped within the US are totally insured regardless of the value through the USPS.
International shipments are insured if the order value is over $25 if possible.
You are responsible for filing the insurance claim. If you need help filing a claim, contact me as soon as the loss occurs as you have a limited time to file a claim.
Most items are insured through USPS.com and you can file your claim online.
No, due to return laws within the EU countries.
Yes, I do accept custom and personalized orders.
No, I do not accept wholesale orders at this time.
My clothing is 100% handmade in the USA by me. Unlike other etsy sellers, I do not re-sell manufactured clothing.
Yes - www.pinkmousekids.com